El hotel es completamente para no fumadores. El hotel Best Western Hetland Hall ocupa una elegante casa de campo georgiana en pleno corazón de la tierra de Burns. Emplazado en 18 acres (unas 7,3 hectáreas) de zonas verdes y jardines privados con vistas hacia el fiordo de Solway. El hotel consta de 32 dormitorios con baño privado, gimnasio, restaurante, bar y cuatro salas para conferencias y banquetes.
A selection of menus is available at the hotel that highlight the growing reputation for fine Scottish cuisine. Table d'Hote and Lounge menus are served in the tranquil Copper Beech restaurant, using only the freshest locally sourced produce. The Lounge menu is available throughout the day for more informal dining, and Mary's room, the private dining room, is ideal for business lunches or smaller celebrations.
All en-suite rooms are non-smoking with twin or double beds and are equipped with satellite TV, tea and coffee making facilties and Wifi.
A heated swimming pool, sauna and fully equipped gym are situated in the Swiss Chalet style leisure complex. The landscaped gardens provide ample opportunity for a gentle stroll taking in the glorious views. There is also an outdoor childrens play area, and Table Tennis (on request) and various games can be provided for the smaller members of your party if the weather is not too good. The hotel mini pitch n putt is of course available for all guests, and clubs can be provided free of charge. Independently run Complexions treatment room is available at the hotel.