Alameda Garden

Ubicación

Extrañamente NO se podía pagar nada más que en efectivo. Por lo que no nos quedamos. Además los cajeros próximos no funcionaban

La posibilidad de tener cocina por si quieres usarla. Qué no te gustó? Qué es lo que no te ha gustado?

NOTHING

🔴🔴 [FULL REVIEW AS SCREENSHOTS] 🔴🔴 I need to leave this negative review to warn anyone considering staying at this disaster of a hotel: they never showed up for check-in and left us stranded on the street all night. For context: our flight to Faro was due at 11:30 PM. The listing said reception was open 24 hours (clearly false — no one was there during the 4+ hours we waited, despite repeatedly calling the accommodation and the numbers Booking gave us). We'd also seen reviews of guests checking in after that hour with no issue. Even so, trying to be as prepared as possible, I CLEARLY asked whether check-in could happen past midnight, given our late flight. Their English reply made little sense, so I used AI to translate my message into Portuguese and make our late arrival clear (though realistically we had plenty of time, as it's only 10 min from the airport; we asked purely out of caution). Again, they said no problem. Our flight ended up delayed. At first I wasn't worried, since I THOUGHT IT HAD BEEN MADE CLEAR we could arrive past midnight. Still, I wrote again before departure warning our new arrival would be around 00:00. Screenshot shows I sent this at 11:37 PM (Booking shows local time here; in Faro it was 10:37 PM). If guests confirmed for check-in who warned they'd be late don't show up, the least one could expect is to be waited for, as agreed, or a message telling us to find another place. They didn't even read my 10:30 PM message. We arrived at 00:15; they didn't wait even 15 minutes, despite agreeing to. The reception window was open with a "Back in 20 min" sign — a lie. We waited four hours until Booking refunded us, then spent the rest of the night at the airport. Attaching a photo of their own "24 hours" sign too. To the owner, you are a disgraceful lack of empathy and values, and an absolute clueless person with just enough brain cells to get through the day.

Las instalaciones son muy bonitas, además es lo que promete, tal cuál la imagen.

La ducha del baño hacía que se saliese el agua y se empapase el suelo.

El personal, que ha sido muy amable, la localización del hostel y el balconcito, muy cuco.

La ausencia de persiana y el volumen de moho en el baño, comprensible al no haber casi ventilación, si, pero que daba algo de mala imagen.